Staffing & Support Services for Travel Companies

Travel Agent Support

 

Are you looking for experienced travel professionals to support your business?

Connect to Outdesk’s virtual travel professionals and streamline your operations.

  • Corporate Consulting
  • Leisure Consulting
  • Ticketing Expertise
  • Accounts & Administration
  • Chat Support

Utilising an Outdesk travel is a cost-effective way of increasing the productivity of your team. Enabling you to:

 

  • Provide support services to your existing team
  • Better manage client service levels
  • Increase hours of operation
  • Increase capacity to manage booking volumes whilst keeping costs down

Travel Systems & Expertise

Outdesk Staff bring with them years of travel experience and knowledge across a variety of GDS platforms and systems.

  • Sabre
  • Travelport (Galileo)
  • Amadeus
  • Tramada

We connect you with the right individual with the right skill set so we can start adding value to your business straight away. 

Outdesk’s travel services are not limited to consulting and customer service, check out our Travel Accounts Assistant Services and General Support for Sales, Account Management and more. 

ravel Accounts Assistant Services and General Support for Sales, Account Management and more.

Why choose Outdesk?

Security

The outdesk platform allows you to securely provide access to your agencies chosen GDS provider & mid/back office systems. Whether using a desktop or web-based application your outdesk team member only logs in via a secure workspace platform with rigged password management protocols. This gives you peace of mind that your company and client data stays protected.

 

Platform

In addition to best in class security practices the outdesk platform utilises employee monitoring software to track activity and productivity. Periodic screen monitoring capabilities, task management and analytics tools are included to help in getting the most from your outdesk travel professional.

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Resposnible Outsourcing

We source experience and skilled travel professionals so they can easily integrate with your current team, systems and operational practices. We remunerate are staff better and charge our clients less than other BPO providers which means we can retain talented individuals and deliver a higher quality of service to our clients.

Lets Talk